Frequently Asked Questions

Get answers to common questions about Zoom Consultation.

You can review concerns, share medical history, discuss treatment options, ask about risks and expected outcomes, and receive professional recommendations. While providers can’t perform hands-on exams, a virtual consultation helps plan next steps and determine if in-person evaluation is needed.

High-quality photos are helpful but not always required. If you have images of the concern, send them before the appointment through our secure portal or email to improve assessment accuracy and speed up planning during the consultation.

Yes — we use secure, practice-approved Zoom settings and follow HIPAA best practices to protect your information. For added privacy, join from a private location and avoid public networks. Staff will explain confidentiality measures and consent procedures at the visit.

Prepare by listing your goals and questions, gathering current medications and medical history, and taking clear photos of treatment areas. Test your camera, microphone, and internet connection beforehand to ensure smooth communication and accurate visual assessment during the consultation.

Yes, often you can schedule treatments after your consultation if recommended. Our team will review options, eligibility, and any pre-treatment requirements. Some procedures require an in-person evaluation or paperwork before scheduling, which we’ll coordinate with you after the virtual visit.

If you need to reschedule or cancel, contact our front desk by phone or email as soon as possible. Appointment confirmation messages include rescheduling links and instructions; staff can offer alternate times and answer questions about next steps and preparation.